Good communication is what makes your workplace function and your company known to your customers and the outside world. Successful teamwork, sales & marketing, logistics between departments and development of your company’s Human Resources cannot take place without good communication skills between your people.
Objectives: By the end of this course, participants will:
- Be familiar with the “Communication Process” 熟悉整个沟通流程
- Know why and how to agree on a “Big Picture” 有全局观和前瞻性
- Be able to communicate with their peers, bosses and subordinates efficiently 能有效向上、向下及和平级同事沟通
- Understand other’s body language and handle it effectively 注意到肢体语言在沟通中的重要性并有效控制
- Have developed skills to influence people and to manage the cross-functional communication outcomes 提升影响力和说服力，能有效进行跨部门沟通
- Communicate in an open, clear and direct manner among departments so that information is openly shared 开诚布公地分享信息，高效、准确地传递信息
- Develop a range of techniques to recognize what a cross-functional conflict is about and understand how to communicate in order to reach win-win agreements 有效处理沟通中的人际冲突，达成双赢结果
- Come up with personal action plans to solve currently existing cross-functional communication problems 激发行动力，以调整自己的沟通方式，有效解决沟通问题
Chinese/中文Agenda: click here
Member for Member Training concept:
Regular member trainings will be organized in 2018 at selected German Chamber member companies in Northeast China (Shenyang, Dalian, Changchun). Through this, employees from our preferred training partners will not only be trained in relevant technical topics, they also have the chance to get in touch with colleagues from other manufacturing companies to exchange experience as well as visiting other factories.
Feel free to get in touch with us for more information and how to join the program !